A bunch of nubs (the new samples) just arrived at Michaels home and of course he immediately started to test them.
So far, they seem to work pretty well. They all calibrate nicely (some take 1 - 2 seconds to do so) and they haven't lost calibration yet.
He's doing more tests to really check them out, but it's looking good.
We're also trying to get the company to pay the labor costs for all the broken nubs so far, however, we need your help for that.
If you're having a Pandora with non-working nubs you want to exchange but have NOT sent them back to your distributor yet, PLEASE contact them!
You do NOT have to send your Pandora back immediately, you can wait until the new nubs are finished and everything has been arranged, but we need to tell the company in advance how much the damage is - and therefore we need to know the number of nubs we need to exchange.
Please make the subject "Broken Nub" and don't expect an eMail back soon - we just need to gather the amount of nubs needed to be exchanged.
Please only report if you have broken nubs. If yours work fine, there's no need to report to us yet.